The Ultimate Guide to eCommerce
A curated Asian edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Asian eCommerce News
Regional stories with direct local relevance
China's commerce models reshape retail worldwide, NIQ says
Asia Pacific is driving a retail shift as live, social and quick commerce from China spread into shopping habits worldwide.
Scoot uses Qualtrics AI to cut feedback analysis time
Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.
AI traffic surges 30% as Philippines braces for bots
Businesses in the Philippines may face higher costs and slower sites as AI-generated internet traffic rises 30% in five months, Fastly said.
Apple Pay launches in the Philippines for shoppers
Shoppers in the Philippines now have access to Apple's contactless payment service across stores, apps and websites, with banks and merchants on board.
Hyundai Card launches Alphabet Card for younger spenders
Younger South Koreans could get clearer savings on everyday spending as category-based credit cards gain ground over broad rewards schemes.
RewardinMe launches AI agent for gamified marketing
Marketers across Southeast Asia can now use one tool to plan, create and optimise campaigns as RewardinMe folds AI into its gamified platform.
Analyst Insights
Research and market analysis connected to eCommerce
China's commerce models reshape retail worldwide, NIQ says
Corsearch names Todd Morris as Chief Executive Officer
Global fintech market set to hit USD $1.5tn by 2034
Mphasis revenue rises as AI-led wins top USD $461m
Constructor tops three Gartner search & discovery use cases
Featured News
Expert Columns
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Why Southeast Asia is becoming a global fintech growth hub
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Why seamless Middle East 2026 should be on every commerce leader's calendar
Why financial services now leads email deliverability
Your marketing problem isn't data overload, it's inaction
Loyalty leaders discuss: What are global loyalty programs doing that's missing in APAC?
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Adyen report finds Singapore shoppers split by age
Younger Singaporeans are driving higher retail spend, while payment errors and AI adoption are reshaping how retailers compete.
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Visa, Lianlian complete first B2B AI agent payment
Small businesses could save time on procurement as an AI agent in Greater China sourced, ordered and paid for a sample without manual input.
AI becomes product discovery tool in Southeast Asia
A quarter of Southeast Asian shoppers now use generative AI, but friends, family and online reviews still carry more weight at checkout.
SmartKargo to power Sun Phu Quoc Airways cargo push
Vietnam's expanding air cargo market could give Sun Phu Quoc Airways an early edge as it builds freight operations around new digital systems.
Hong Kong shoppers embrace AI, but not at checkout
While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.
Animoca launches Visa pilot for AI shopping agents
Users in Hong Kong can now let approved AI agents find Visa card perks and complete purchases at selected merchants under preset spending rules.
Mastercard unveils Singapore payments innovation circuit
Financial institutions across Asia Pacific are being shown how AI agents, digital identity and tokenisation could reshape secure payments in coming years.
Google launches YouTube shopping tools in Southeast Asia
Advertisers in Southeast Asia can now send shoppers from YouTube ads straight to checkout as Google tries to turn video views into sales.
Carousell reaches EBITDA profit as it bets on reCommerce
EBITDA profitability gives Carousell room to expand secondhand services and AI tools, after revenue rose 18% to USD $140 million last year.
Shopee & Meta launch Instagram affiliate partnerships
More creators in Southeast Asia, Taiwan and Brazil can now earn commissions by tagging Shopee products in Instagram posts and Reels.
Adyen partners with CeX Malaysia on unified payments
The retailer will cut reconciliation work and gain a single view of sales as it unifies online and in-store transactions across 11 Malaysian outlets.
OceanBase launches AI database portfolio with LakeBase
The new system aims to cut complexity for enterprises as AI agents need live access to structured, unstructured and vector data.
Ninja Van Malaysia doubles warehouse scanning speeds
Rising eCommerce volumes are putting pressure on Malaysia's logistics networks, as the firm now handles 30 to 60 scans a minute.
iQanAI launches conversational AI sales app across SEA
Businesses across Singapore, Malaysia and Indonesia can now automate multilingual chat sales around the clock, reducing missed leads and follow-up delays.
LuxLexicon to accept stablecoin payments in Singapore
Shoppers at LuxLexicon's Singapore store can now pay for selected handbags in stablecoins, with conversion handled instantly by Triple-A.
Loyalty leaders discuss: What are global loyalty programs doing that's missing in APAC?
Loyalty schemes in APAC are losing relevance as global leaders win customers with simpler, more personal offers delivered in real time.
Loyalty leaders discuss: Impact on personalisation across APAC as AI moves from predictive to agentic
Brands risk losing customers to AI agents unless loyalty offers are machine-readable, real-time and simple enough to be chosen automatically.
Loyalty leaders discuss: The biggest gap between what APAC consumers expect and what brands are delivering
APAC retailers are losing margin as clunky loyalty systems fail to meet demand for real-time, personalised offers and easier redemption.
Alipay launches AI Wallet & Token Pay for agentic commerce
The new tools let users approve and track agent-led spending, as Alipay bets on trusted AI payments to drive commercial use.
Adyen launches Giving with CHARLES & KEITH in Singapore
Shoppers in Singapore can now round up CHARLES & KEITH purchases to support Community Chest, with Adyen matching donations in 2026.
