Retail Stories - Page 4

Asian Stories

Retail stories

Signify & Bose Professional team up on SEA projects

The tie-up could simplify venue design across Southeast Asia by pairing lighting and audio, with pilot projects due in its first 180 days.

By Mara Sugue • 4 min read • This month

Unified Communications

AthenaSpace wins Crestron AirMedia certification for signage

Existing meeting-room screens can now double as signage, letting organisations use idle displays for announcements without extra hardware.

By Mara Sugue • 3 min read • This month

Global Stories

Retail stories

Customer Relationship Management

AI in Retail is Only as Good as its Data Foundation

Retailers risk losing customer loyalty to AI agents unless they clean and enrich data, as BCG says GenAI browser traffic to US sites is up 4,700%.

By Greg Brown • 4 min read • Last week

Manufacturing

Fujitsu launches retail AI trial for seven Japanese firms

The pilot aims to help retailers turn sales and customer data into faster decisions on stock, layouts and planning, Fujitsu said.

By Mara Sugue • 3 min read • Last week

Supply Chain

FreightInsure says lost freight doubles in December

Australian retailers face a January wave of complaints and replacement costs, as missing consignments drive 69% of December transit-claim growth.

By Sofiah Nichole Salivio • 4 min read • This month

Customer Relationship Management

Mastek launches AI-native services to cut software costs

Enterprises could trim underused software spend as Mastek replaces legacy tools with AI-native services tied to business outcomes.

By Sofiah Nichole Salivio • 4 min read • This month

Fintech

Avalara launches Aviator agent hub for European tax rules

Businesses selling across Europe may cut manual compliance work as Avalara's new agent hub automates tax tasks and keeps records for audits.

By Karen Joy Bacudo • 4 min read • This month

Gaming

Consistent Infosystems takes partners on Georgia trip

More than 90 IT partners and their families were rewarded with a six-day Georgia trip as the firm seeks to strengthen loyalty in India's hardware market.

By Sofiah Nichole Salivio • 4 min read • This month

Artificial Intelligence

Animoca partners on AI agents for verified shopping

The pilot aims to let shopping bots prove user eligibility for discounts and benefits while keeping personal data hidden from merchants.

By Karen Joy Bacudo • 4 min read • This month

Digital Transformation

BP3 appoints Richard Neish as Chief Executive Officer

His remit comes as the consultancy seeks to capture rising demand from regulated industries wanting AI agents governed across complex workflows.

By Mara Sugue • 4 min read • This month

Data governance

Product pages are now central to AI-driven commerce

Retailers now have to govern product data across search, marketplaces and AI assistants, as shoppers increasingly buy without visiting their site.

By Sofiah Nichole Salivio • 4 min read • This month

Manufacturing

MIT & Mecalux launch AI course for supply chain leaders

The two-day programme aims to help senior executives turn AI experiments into practical supply chain projects, from warehousing to forecasting.

By Sofiah Nichole Salivio • 4 min read • This month

eCommerce

UK shoppers prize reviews & product details, survey finds

Poor product pages are costing online retailers sales in Britain, with 43% of shoppers abandoning purchases when details are missing.

By Sofiah Nichole Salivio • 4 min read • This month

Stories from Other Regions

Retail stories

Customer Experience

Loops raises USD $3.5 million for commerce AI push

The start-up says the cash will fund product development and global expansion as retailers seek to replace fragmented AI tools with one system.

By Sofiah Nichole Salivio • 4 min read • Last week

Customer Experience

UK shoppers say retailers have blind spots in stores

Customer frustration is rising as 55% of shoppers say shops lack full visibility across their premises, risking abandoned sales and lost loyalty.

By Mara Sugue • 3 min read • Last week

Construction

Harkness AI tops 50 clients as revenue surges in NZ

Bootstrapped and profitable, the Christchurch startup's rapid growth suggests Kiwi firms are paying for practical AI help rather than standalone tools.

By Karen Joy Bacudo • 4 min read • Last week